Travel Insurance

We have arranged a special comprehensive policy with FirstAssist Insurance Services which is underwritten by Great Lakes R (UK) plc. Via FirstAssist Insurance we offer a full range of travel insurance policies ensuring that you get the right policy at an affordable price. You can book these policies by calling us on 0870 755 8466

It is a condition of travel that you have adequate insurance for your holiday. For a list of benefits offered you can download a copy of the policy summary.

Premiums

Important Notices

In accordance with the Association of British Insurers General Business Code of Practice, the insurers hereby draw your attention to some important features of your travel policy.

Note 1. Your policy does not provide cover for re-occurring or pre-existing medical conditions. If you have you should phone the advice line on 0870 264 0402 to see if cover is available. Any special terms will be confirmed in writing. You should also advise if your health or medication changes between taking out this policy and travelling.

Note 2. You must tell us if you have a close relative whose health may make it necessary for you to cancel or curtail your trip. Please telephone 0870 264 0402 with details to see what cover is available.

Note 3. Cover for accidental death is reduced to £2,500 if you are under 18 or over 66.

Policy document

You should read the document carefully (a copy is available on request or you can download ), it gives you full details of what is and what is not covered and the conditions of cover. Cover will vary from policy to policy and insurer to insurer.  

Download the Insurance Policy summary document here »

Conditions and Exclusions

The insurance is subject to the Conditions and Exclusions shown in the policy document. General Exclusions and Policy Conditions apply to all sections of cover. There are also specific exclusions which apply to specific to specific sections of cover.  

Health 
The policy contains restrictions regarding pre-existing health problems concerning the health of the people travelling and of other people upon whose health the trip may depend. Please see Notes 1 and 2 above.  

Age Limits
The cover under this policy will not apply to any person aged 86 or over. No cover will be given for special sports and activities if aged 65 or over see policy for full details.

Property Claims
Property claims are settled on the value of the goods at the time you lose them and not on a ‘new for old' or replacement basis.

Policy Limits
Most sections of the policy have limits on the amount the insurer will pay under that section. Some sections include other specific limits. For example for any one item, or for valuables in total.

Policy Excesses
Under most sections of your policy, claims will be subject to an excess. This means you will responsible for paying the first part of the claim.

Reasonable Care: You must take all reasonable care to protect yourself and your property, as you would if you were not insured.

Complaints
Your insurance policy details a complaint procedure which tells you the steps you can take if you wish to make a complaint.

Special Sports & Hazardous Holiday Activities

The policy may not cover you when you take part in certain hazardous activities for example Scuba diving below 9 metres, Please see policy for a complete list or if you are uncertain whether cover is provided please contact FirstAssist Insurance Services (Special Sports and Claims) on 0870 443 9723

Cooling Off Period
Your policy contains a ‘cooling off period' of fourteen (14) days during which you can return the policy and get a full refund, if you have a justifiable reason for being dissatisfied with the cover it provides.

Claims
All claims will be handled by FirstAssist Insurance Services (Special Sports and Claims). For full details please see your policy document.

This policy is available for residents of the United Kingdom only.