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DATA PROTECTION POLICY

At Discover Egypt we are committed to protecting your privacy. This data protection policy sets out how we will use your personal data after it has been collected by us through our website, brochures, speaking to our customer services staff or otherwise. This policy may be updated from time to time and we will contact you if there are any changes.

Where 'you' are referred to in this policy, this shall mean you and every member of your party. You should ensure that all your party members have read this policy and agree that you may act on their behalf in dealing with us.

Discover Egypt is a trading name of Platinum Holidays Ltd. Our registered office is at Nucleus House, 2 Lower Mortlake Road, Richmond TW9 2JA.Registered in England with company number 10183909.  

What we collect and why - When you make an enquiry, join our mailing list or book a holiday with Discover Egypt, we may need to collect information about you including (but not limited to) your name and contact details. We may also collect such data if you enter competitions, register for promotions, take part in surveys, provide us with feedback or make use of our 'call you back' facility. We may also collect payment details and/or relevant health information to process bookings.

Some of the information we collect may be 'sensitive personal data' (for example 'special requirements' data relating to disability, diet, health or religion) in which case we will only use this for the purpose of informing the relevant airlines and overseas hospitality providers.

We require this information to understand your needs and provide you with the service you have requested. We use it to advise you of information concerning your holiday booking, enquiry or other transaction.

We may use the information to advise you of our new services, products, promotions, special offers and/or other information which we think will be of interest to you.

We may pass on your personal details to those companies or organisations that need to know them in order that your holiday or other service or product can be provided. For example, the airline, hotel or credit card company. This may include the transfer of information outside the European Economic Area where data protection controls may not be as strong as in the UK. When you make a booking or enter into a transaction this means you consent to our passing on such details.

On all our direct marketing and email communications you will be given the opportunity to opt-out of receiving such communications in the future, please contact us at Discover Egypt, Parker House, Tan Yard Lane, Bexley, DA5 1AH.

Consent - By disclosing your personal data to us, whether using our website, telephone services or otherwise, you consent to the collection, processing and use of your personal information by Discover Egypt in accordance with the terms of this privacy policy.

Questions - If you have any questions about Discover Egypt’s Data Protection Policy, please contact us at Discover Egypt, Parker House, Tan Yard Lane, Bexley, DA5 1AH.

Updated 30/04/2018

 

Cookies

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our sites and to deliver a better and more personalised service. Some of the cookies We use are essential for the site to operate.

In addition, we use cookies for the following purposes:

To estimate our audience size and usage pattern.

To store information about your preferences, and so allow us to customise our sites and to provide you with offers that are targeted at your individual interests.

To recognise you when you return to our site.

To allow you to use our sites in a way that makes your browsing experience more convenient.

If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

For our updated policy on Cookies please click here